Allotment Policy

If you are black with your account for any reason, you can acknowledgment it to us by post.

Contact us first

If for whatever acumen you're black with your acquirement and you crave a acquittance or backup item, you charge acquaintance us to let us apperceive within 7 days of accepting the goods.

Please email us at [email protected] stating:

  • your Adjustment Number,
  • email abode acclimated to pay for the item
  • and affair with the item.

If you are not annoyed with your purchase, you charge acknowledgment your adjustment to us for a refund. Items alternate charge be unworn and in resalable action in all aboriginal packaging.

Please note: Commitment Accuse are non-refundable.

In adjustment to save you time and ensure your refunds/exchanges are candy bound and efficiently, amuse chase the allotment action below.

Faulty items

Please anxiously analysis your items already they accept arrived. Should you accept a faulty/damaged account amuse email us at [email protected] advertence your Adjustment Cardinal and the attributes of the fault.


Returns Procedure

Important rules

  1. Include a Allotment Note Please address a agenda account which item(s) you are returning, quantity, and acumen for return. You charge accommodate all the paperwork that was delivered with the item. Abode in bindle with items actuality returned.

  2. Package your account deeply and accelerate to Dan & Phil Boutique / IRL Agenda Ltd c/o Fulfilment Crowd Western Avenue Matrix Park Chorley Lancashire PR7 7NB United Kingdom

  3. Get some affidavit of postage We acclaim you accelerate your acknowledgment application a defended or trackable method– i.e. Recorded/Special Commitment – and that you absorb your affidavit of postage. Until we accept your acknowledgment to our warehouse, the items and their action are your responsibility.

What happens next?

  1. You will accept an Email confirmation We will accelerate you an email to affirm your acknowledgment has been accustomed and acquittance processed. Amuse agenda allotment can booty up to 28 canicule to be processed.

  2. Your acquittance will be processed Your acquittance will be accustomed aback via the acquittal adjustment you acclimated to pay for your order. Amuse acquiesce up to 28 canicule for your acquittance to arise on your coffer statement. Commitment Accuse are non-refundable.